Visit my new dedicated portfolio page to see my most recent work.
From an early age I have found great joy sharing stories with those around me. As I have gotten older I have explored new mediums with which to do so. In the process I have worked on numerous exciting projects, including Mycroft ai, The Digital Atlas of Ancient Life for iPad App, Berniecast, and Jayhawkers by Kevin Wilmott. I have also explored 35mm photography, graphic design, and I have started my own media, website, and software development businesses. I am always looking forward to meeting new individuals and traveling anywhere my wallet will let me.
I am currently working for Amazon customer service as a forum moderator, where I get to interact with the public while using my technical expertise to assist people.
Learn more on my Portfolio Page.
Cheers, Zachary Spears
(Updated as of: May, 2019)
In October 2017 I was part of the Amazon launch of digital and device forums in six marketplaces and have continued in that position since. We are the only customer service team to provide technical support for every Amazon device and service. Our team engages the community and works to build meaningful relationships with users while encouraging their repeat interaction with the community. We handle a wide variety of activity, including announcing new products and features, responding to customer concerns, troubleshooting systemic issues, and conducting internal reporting and escalating. I also provide the same support in the forums for Amazon Game Studios’ upcoming game “New World”. In April 2019 our team was also trained to assist Amazon’s social media teams by helping customers with digital and device troubleshooting on Twitter and Facebook.
I began working with Amazon as a customer service associate, listening to customers stories and helping them resolve their problem or issue. I primarily assisted customers over the phone.
Little Cloud Cinema is a local production company based in Lawrence Kansas. We focus on advertising and marketing for small businesses and local institutions such as the University of Kansas. With Little Cloud Cinema I have worked on several advertisements and marketing projects, as well as other independent contractor work.
Mycroft AI is the world’s first open source artificial intelligence. I joined the Mycroft team to producethe Kickstarter video which launched the companyand became the highest funded Kickstarter in the state of Kansas at the time. AtMycroft,I created numerous marketing videos, including animated motion graphics, and assisted with community managementfor the company and brand.
Wild Territory is a small local science and nature story located in the heart of downtown Lawrence Kansas. I began as a cashier and quickly assisted with stocking, inventory, and designing shirts. I also created the stores online presence and continue to assist with their marketing around the holidays.
Starting in 2008, I performed at the Hamburgler for school events. Shortly after, I began working for the McDonalds Marketing Department, bringing the character to life as well as setting up and running publicity booths. I was able to continue this job until 2011 when I grew to tall for the costume.
During the 2018 midterm elections I worked with a small team to promote the importance of voting as well as the local Democratic Party’s goals for the state of Kansas. I also oversaw a strong push to get out the vote and provide a place for voters to get any informationthey may need on Election Day.
I have worked with the University of Kansas on several occasions providing a variety of services. I worked with the Writing Strategies team to produce a series to produce a series of animated motion graphic videos designed to help teachers use software tools in their teaching curriculums. I have worked with the Specify Software project to create a web presence, two mobile applications, and wrote and designed technical documentation for their desktop software.
The South Mass Art Guild was founded on the premise of working to promote general interest in the arts by all people, especially in children.In my tenure with the nonprofit I revolutionized their online presence with a website, ecommerce store, email service for updates and marketing, and assisted with the organization of several events and art shows.
Naka-kon is one of the Midwest’s most popular and attended Anime conventions. I joined the marketing sector to introducevideo production. I created numerous commercial and videos as well as a narrativefilm for the convention. I also served as the director of marketing in 2017 and built a marketing campaign to reach the conventions core audience.
I took several entrepreneurship classes at Johnson County Community College prior to working with the startup company Mycroft AI.
I graduated Lawrence High Schoolwhile enrolled in the journalism program Quill and Scroll and having participated in numerous projects and activities including the organization of the Focus Film Festival and the redesig nof the school newspapers website.
Adobe Creative Suite, Apple iMovie, Keynote. Pages, Google Business Suite, MailChimp, WooCommerce, Wordpress, Squarespace, HTML, CSS, FTP/SFTP, cPanel, Script Writing, Directing, Video Post Production, Google Advertising, Facebook Advertising, Spotify Advertising, User Interface Design, User ExperienceDesign, Cobalt Forum Software, Discourse Forum Software, Sprinklr Social Media Management,Live Chat, 360 Photography, 360 Videography, 360 Tours, Microsoft Office Suite
These are some awards that I have received for various projects
I won the awards from the Focus Film Festival for my short film Demain. The awards were selected by a group of film directors including Patrick Rea and Debra Granik.
I won the award for Best Youth Film in the Dads Days Film Festival for my short film about a father trying to get his son to prepare for it to rain. The winners were selected by director Kevin Wilmott.
I won the award from Gloria Shields based my "outstanding work" on the web team at the conference. The award was selected by the online media teacher at the conference.
I won the award from KU'S Schülerkongress German Festival for my short film Ssiri. The award was given to the Film best showing that years festival theme, which was "Wie Handy is das" Or "How useful is technology".